Customer Service Advisor
Reference | 002105132 | |||
Sector | Customer Service | Call Centre Jobs | |||
Salary | £23000 - £26000 per annum | |||
Town/City | Banbury | |||
Locations | Oxfordshire, South East, UK | |||
Job Type | Permanent | |||
Date Posted | 17th Apr | |||
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Job Description |
Job Title: Customer Service Assistant Location: Banbury Employment Type: Full-Time, Permanent Working Hours: Monday to Friday Our Banbury-based client is seeking a dedicated and enthusiastic Customer Service Assistant to join their team on a full-time, permanent basis. If you're passionate about providing exceptional customer service and thrive in a dynamic environment, we want to hear from you. Responsibilities: - Deliver consistently high levels of customer service to both internal and external customers. - Handle inquiries, complaints, and requests promptly and professionally. - Communicate effectively with customers via various channels including phone, email, and in-person interactions. - Collaborate with other team members to ensure smooth operations and customer satisfaction. - Maintain accurate records of customer interactions and transactions. - Identify opportunities for process improvement and contribute to enhancing overall customer experience. Requirements: - Excellent communication skills, both written and verbal. - Strong interpersonal skills and the ability to build rapport with customers. - Previous experience in customer service or a related field is preferred but not essential. - Ability to multitask and prioritise tasks effectively. - Detail-oriented with a focus on delivering quality results. - Proficiency in using computer systems and software applications. - Good knowledge of ERP software highly desirable Salary: The salary for this role is up to £26,000 per annum, depending on experience and qualifications. If you're ready to take on a new challenge and contribute to a positive customer experience, apply now to join our client's dynamic team in Banbury. Don't miss out on this exciting opportunity to grow your career in customer service! |
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