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Reference 002105132
Sector Customer Service | Call Centre Jobs
Salary £23000 - £26000 per annum
Town/City Banbury
Locations Oxfordshire, South East, UK
Job Type Permanent
Date Posted 17th Apr

Shortlist Apply Now

Job Description


Job Title: Customer Service Assistant
Location: Banbury
Employment Type: Full-Time, Permanent Working Hours: Monday to Friday

Our Banbury-based client is seeking a dedicated and enthusiastic Customer Service Assistant to join their team on a full-time, permanent basis. If you're passionate about providing exceptional customer service and thrive in a dynamic environment, we want to hear from you.

Responsibilities:

- Deliver consistently high levels of customer service to both internal and external customers.
- Handle inquiries, complaints, and requests promptly and professionally.
- Communicate effectively with customers via various channels including phone, email, and in-person interactions.
- Collaborate with other team members to ensure smooth operations and customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Identify opportunities for process improvement and contribute to enhancing overall customer experience.

Requirements:

- Excellent communication skills, both written and verbal.
- Strong interpersonal skills and the ability to build rapport with customers.
- Previous experience in customer service or a related field is preferred but not essential.
- Ability to multitask and prioritise tasks effectively.
- Detail-oriented with a focus on delivering quality results.
- Proficiency in using computer systems and software applications.
- Good knowledge of ERP software highly desirable

Salary: The salary for this role is up to £26,000 per annum, depending on experience and qualifications.

If you're ready to take on a new challenge and contribute to a positive customer experience, apply now to join our client's dynamic team in Banbury. Don't miss out on this exciting opportunity to grow your career in customer service!
 

Recruiter Details


Recruiter: Pertemps - Banbury Commercial
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