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Administrator - Wakefield Talking Therapies

Reference 8932163
Sector Administration | Secretarial Jobs, Security Jobs
Salary ,
Town/City South Yorkshire
Locations South Yorkshire, UK, Yorkshire and The Humber
Job Type Permanent
Date Posted 15th Mar

Shortlist Apply Now

Job Description

We are looking for an enthusiastic individual to provide high quality administrative support working as part of Turning Point Talking Therapies, our highly successful and innovative 'Improving Access to Psychological Therapies' (IAPT) delivery model.
We support people who are having difficulty in coping and who may be suffering from a common mental illness such as depression, anxiety or phobia. Our approach embeds the notion of well-being and recovery and promotes personal responsibility for lifestyle choices and self-management of mental well-being. For our clients, this has resulted in a highly accessible and user-friendly service available across a wide geographical area.
As an efficient Client Liaison Administrator, you will work across our services in Wakefield and Castleford. You will be responsible for supporting the administration, support and management team in the effective monitoring and delivery of a high quality service to our clients.
You would be required to demonstrate excellent interpersonal and communication skills as you will be liaising with Senior Management, Administrative and Clinical staff, GP Practices and the public. You must be flexible, well-motivated and able to use your own initiative. Maintaining a professional image to all visitors at all times, as well as maintaining and updating all manual and electronic systems, general typing, processing referrals and providing support for courses and workshops run by the service.
You will need to have strong IT skills with an excellent working knowledge of Microsoft Office applications. You will also need to use web based databases, as well as having the ability to contribute to the overall running of a busy reception, ensuring compliance to day to day Health and Safety and Clinical Governance. Ability to work in a busy demanding environment is essential.
You will have a proven track record of using your initiative, prioritising and meeting deadlines.
Administrative experience or qualification in social care, health or criminal justice fields would greatly support your application.
If you're inspired by the social model of mental health that works holistically according to need rather than diagnosis and would like to help us achieve our vision, we can offer a competitive remuneration package and excellent training and development opportunities.
We offer a comprehensive range of benefits:
  • 'My Turning Point' bespoke Reward Discount Scheme sharing a range of online range of offers and discounts picked for our teams
  • Cycle to Work Scheme
  • Inspired by Possibility Employee of the Year scheme
  • Life assurance scheme for all team members
  • Enhanced Contributory Pension scheme
  • Employee Assistance Scheme
  • Online Right Steps Health & Wellbeing Support package to all our team members
  • Competitive rates of pay
  • Annual Pay Review
  • Annual Holiday allowance with option to buy/Sell holidays
  • Flexible working patterns to support work/home life balance
  • Excellent training opportunities leading to career development
  • Season Ticket travel loan allowance
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
The service operates 7 days a week so you would be required to work both evenings and weekends as part of a rota.
If you have not heard back within 7 working days after the closing date please assume you have been unsuccessful.

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