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Desktop Engineer


Reference DEtech
Sector IT | Telecoms Jobs
Salary £25000 - £35000 per annum
Town/City High Wycombe
Locations Buckinghamshire, South East, UK
Job Type Permanent
Date Posted 14th Jan

Shortlist Apply Now

Job Description


DESKTOP ENGINEER

Client facing Desktop Engineer role

Commutable from High Wycombe

£25,000 - £35,000 dependant on experience

2ND / 3RD LINE SUPPORT / DESKTOP SUPPORT / HELPDESK SUPPORT / IT SUPPORT / WINDOWS / ACTIVE DIRECTORY / TICKETING SYSTEMS / OFFICE 365 / APPLE OS / VITRULISATION TOOLS / ITIL / CLIENT FACING / MSP

The Client

We are working with a superb developing Managed Service Provider that are looking for an experienced Desktop Engineer to join their existing team of nine, 1st and 2nd Line Support Engineers in High Wycombe. You will be delivering internal and external support to range of clients covering multiple sectors from investment banking, to football clubs - ranging from privately owned sites to large commercial business'.

They work very closely with their clients, ensuring a partnership over a supplier relationship, so the right candidate for the role will need to be personable and capable of presenting a welcoming face to the business.

The Opportunity

To work for a MSP that provides expert IT Support and Cloud services to their clients. If you are an experienced Helpdesk/Desktop Support Engineer looking for a new challenge or looking to join a great company with clear career progression this is the perfect role for you. The role will require extensive travel to client sites with around 70% of your role on the road with the remaining 30% in their head office in High Wycombe. There is however, no on call or weekend work as mandatory but there are options there for additional work.

If you have experience working in client facing support roles and want to further your career with a growing MSP then please consider the below requirements and send in your application!

What's needed for me to be considered?

  • Minimum of 4 years' experience in a similar, Desktop Engineer, role
  • Experience using the following:
    • Office 365, Windows 7/8/10, Apple OS (training can be provided)
  • Driving licence: essential
  • Excellent customer service skills: presentable, articulate and personable
  • Effective communicator over the phone, via email and face to face

What next?

Apply today to be considered for this opportunity. If you are successful, one of our specialist consultants will be in contact to discuss the opportunity with you in more detail prior to submitting your CV to the client.

In this discussion we aim to identify your motivations, specific skill set, background and any other relevant qualities that can match you to the job.

2ND / 3RD LINE SUPPORT / DESKTOP SUPPORT / HELPDESK SUPPORT / IT SUPPORT / WINDOWS / ACTIVE DIRECTORY / TICKETING SYSTEMS / OFFICE 365 / APPLE OS / VITRULISATION TOOLS / ITIL / CLIENT FACING / MSP

 

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