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Housing Adviser


Reference 8932216
Sector Property | Estate Agency Jobs
Salary £25,000 to £30,000 Per Annum
Town/City Wiltshire
Locations South West, UK, Wiltshire
Job Type Permanent
Date Posted 15th Mar

Shortlist Apply Now

Job Description


Summary

We are pleased to announce that a new grading model for Wiltshire Council will apply as of 1st April 2019. If you should commence employment before this date, your pay will be calculated as per below but will automatically increase as per the advertised rate from 1st April.

The current annual salary is £25,463 - £28,221

Temporary fixed term until 1st February 2020

Wiltshire Council's Housing Options Team has a vacancy for a Housing Advisor based at Bourne Hill in Salisbury

LIVE ??? WORK ??? SUPPORT

The county wide Housing Options Service provides genuine alternative options to homelessness through the provision of specialist advice. In this vital role you won't just deal with homelessness when it happens, you will proactively seek to prevent homelessness by empowering clients to work to improve their own housing conditions and develop the skills to live independently in the community.

About the role

As part of a team operating a walk-in and telephone housing advice service, you will be providing advice and managing caseloads, including clients whose homelessness you are seeking to prevent and clients whose circumstances you are investigating to determine our duties under the homelessness legislation.

From time to time you'll have to attend multi agency meetings to ensure the protection of children and vulnerable adults or to prevent/relieve homelessness.

About you

You'll be customer-focused, empathetic and creative with a commitment to working in partnership with internal and external contacts to ensure a high quality and efficient service.

You will have knowledge of landlord and tenant law and homelessness law, policies and procedures, along with experience of managing a demanding caseload and carrying out home visits and investigations. We expect you to be highly literate and have excellent communication, organisational and IT skills and a natural aptitude for dealing with any situation.

Today's economic climate makes this a very challenging time for the service and you will be using your professional skills and experience to develop innovative solutions and options to help prevent homelessness.

Interviews will be held on 27th March 2019.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

Find out more and apply

Please download and read the role description and person specification carefully before you apply (see below), as well as our values and behaviours framework (Approximately half of all interview questions relate to the framework).

You can then make your application online by clicking the apply button at the bottom of this web page. If you are submitting a CV please ensure you read our CV and cover letter criteria carefully to avoid your CV being rejected.

For specific information about this job, please contact Sue Cox, Housing Options Team Leader. Telephone: .

This role is subject to certain successful security checks; please see role description for more information

 

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