2nd Line Support
Reference | 272106257 | |||
Sector | IT | Telecoms Jobs | |||
Salary | £37000 per annum | |||
Town/City | Welwyn Garden City | |||
Locations | Hertfordshire, South East, UK | |||
Job Type | Permanent | |||
Date Posted | 15th Apr | |||
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Job Description |
Location: AL7 Salary: £37,000  Job Title: 2nd Line Support Engineer  Location: Welwyn Garden City (3 days in the office, 2 days remote)  Are you an experienced IT professional looking for a dynamic role in a supportive environment? We are seeking a skilled 2nd Line Support Engineer to join our team in Welwyn Garden City, playing a crucial role in supporting our clients both via cloud and on-premises solutions.  Responsibilities:  - Hyper-V and VMware Expertise: Deployment, troubleshooting, and configuration of vitalised environments.  - Active Directory Mastery: Proficient in troubleshooting, configuring, and administering Active Directory, including group policies, backups, and domain controllers.  - O365 Proficiency: Deploy Intune, manage SharePoint, set rules, and troubleshoot Exchange to ensure seamless operations.  - Client Support: Provide exceptional support to clients, both remotely and on-site, ensuring their IT infrastructure runs smoothly.  Requirements:  - Proven experience in 2nd Line Support roles. - Strong expertise in Hyper-V and VMware technologies. - In-depth knowledge of Active Directory, including group policies, backups, and domain controllers. - Proficient in O365, with the ability to deploy Intune, manage SharePoint, and troubleshoot Exchange. - Excellent troubleshooting and problem-solving skills. - Effective communication skills for providing top-notch client support. - Ability to work collaboratively and independently. - Flexible to work 3 days in the office and 2 days remotely. |
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