Client Services Executive
Reference | 447104222 | |||
Sector | Customer Service | Call Centre Jobs | |||
Salary | £25000 per annum | |||
Town/City | Burgess Hill | |||
Locations | South East, UK, West Sussex | |||
Job Type | Permanent | |||
Date Posted | 18th Apr | |||
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Job Description |
Are you a recent science graduate with a knack for customer service and a passion for making a difference in the world of medical research? Do you thrive in a fast-paced environment where every action contributes to meaningful advancements? If so, we have an exciting opportunity awaiting you! Due to continued business growth our client seeks a Client Services Executive to join their busy and welcoming team in Burgess Hill. As the driving force behind managing orders, handling complex quotations and ensuring seamless communication between customers & internal teams, this is a dynamic position that requires a quick-learn who thrives in a demanding and ever-changing industry. Key Responsibilities: - Processing orders efficiently from start to finish, ensuring accuracy and timely delivery - Calculating complex quotations including product, packaging & international shipping/freight costs - Maintaining regular communication with customers, addressing enquiries and concerns promptly to uphold exceptional service standards - Work closely with internal departments to coordinate order fulfilment and meet delivery deadlines - Keeping up to date with advancements in the biomedical field, leveraging your science background to provide expert advise on product selection Key Skills: - Recent graduate with a degree in Science (Biology or Chemistry), or a keen interest in biomedical markets is highly beneficial - Strong interpersonal skills and a passion for delivering exceptional customer experience - Meticulous attention to detail - Proficient user of MS Packages & able to learn new CRMs with ease The Package: - Monday to Friday, 9am - 5pm (1hour lunch) - £25,000pa - 25 days holiday + bank holidays (rising to 27 after 3 years of service), private medical insurance & life assurance. - Accessible by public transport & free onsite parking If you're ready to embark on a rewarding career journey where you science background meets your passion for customer service, we want to hear from you! |
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