IT Helpdesk Suppport

Temporary IT HelpDesk support Assistant in the Heart of Paddington

Based in the heart of Paddington, you'll be joining a dynamic team as a Temporary IT Help Desk support Assistant for a period of 2 months. Your role will be pivotal in ensuring the seamless operation of our organisation's IT infrastructure during this time. From troubleshooting technical issues to maintaining systems, your expertise will be invaluable in keeping our operations running smoothly.

Key Responsibilities:

• Address user tickets regarding hardware, software, and basic networking issues
• Diagnose and troubleshoot technical issues, providing clear guidance to users
• Research and identify solutions to software and hardware challenges
• Administer systems such as Active Directory and Microsoft Teams
• Maintain inventory records of workstations/laptops and track data footprints
• Provide prompt and accurate feedback to users, escalating issues as required
• Conduct basic diagnostics for LAN networking infrastructure issues
• Stay updated on new systems to enhance support capabilities

Valued Skills:

• Proficiency in supporting Microsoft Windows-based environments
• Deep knowledge of Windows 10 OS and printer/driver troubleshooting
• Experience with Teams-based meeting rooms and related equipment
• Scripting skills (PowerShell, etc.)
• Basic understanding of IPv4 network stack, routing, firewalls, and VPN
• Familiarity with support desk systems and ITIL processes
• Strong problem-solving and communication skills

Ready to join a dynamic team in Paddington for a temporary opportunity? Apply now and be part of our exciting journey for the next six weeks!

Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you're a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs.

At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all.

Love Success is proud to serve as an Employment Agency for this vacancy.