7.5t Customer Delivery & Installation Driver Specialist
Location: Cumbernauld Salary: £14.28 per hour If you love being out on the road, solving problems calmly, and delivering standout customer experiences face-to-face, this is a brilliant opportunity to shine. As a 7.5t Customer Delivery & Installation Driver Specialist for a hiring client, you'll be the friendly, trusted face bringing electrical products directly into customers' homes-helping them enjoy amazing technology from day one. What you'll be doing:
* Safely deliver, install and demonstrate a range of electrical products into customers' properties, including white goods, TVs, cookers, integrated/free-standing electric cooking appliances, built-in/under appliances and TV wall mounts
* Engage with customers throughout the day-keeping them informed and ensuring delivery and installation are completed to a high standard
* Maintain regular contact with your site to adapt to changes in delivery requests, discussing and escalating any unplanned issues when needed
* Use a handheld operating device correctly, including completing visits and obtaining customer signatures
* Liaise with manufacturers at the point of delivery when required
* Handle all products safely and carefully, supporting colleagues to do the same
* Manage changing volumes of load in the vehicle-reviewing, adjusting and securing the load using equipment provided (e.g., straps and sack barrows)
* Ensure full compliance with transport legislation, driving regulations, site requirements and company health & safety policies
* Drive safely and respectfully, demonstrating courtesy to all road users
* Act as a brand ambassador by role-modelling customer-first behaviours
* Deliver and collect tote boxes and products from local stores as part of your route What you'll bring:
* A passion for delivering excellent customer service, with confident communication in person and over the phone
* The ability to work flexibly-alone when out on the road, and collaboratively with colleagues to "win together"
* Strong attention to safe working practices, including manual handling and health & safety habits
* Confidence using initiative to problem-solve quickly and calmly, meeting both business and customer needs
* Responsibility for your own learning-keeping your driving licence and required training up to date
* Experience driving a 7.5t vehicle
* Ability to meet the physical demands of the role Additional information:
* You'll be expected to hold a Full UK/EU C1 driving license (with a maximum of 6 penalty point)
* DCPC is required (DQC is desirable)
* A valid Digital Tachograph card is required Ready to take the wheel and make a real difference in customers' homes? Apply now and join a role where your professionalism, care and customer service make the difference every day. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.  |
