Job Responsibilities

• Provide comprehensive administrative support to the department or individual team members.
• Perform typing, filing, and record-keeping duties to ensure accurate documentation.
• Answer phone calls and handle customer queries in a professional manner.
• Manage scheduling, calendaring, and coordinate meetings and conferences.
• Obtain supplies and organise the sorting and distribution of mail.
• Assist with booking arrangements and invoicing processes.
• Support training activities for a team of 12 staff members, including booking and logistical arrangements.
• Contribute to special projects by recording, compiling, and retrieving relevant information.
• Prioritise tasks effectively and manage multiple responsibilities simultaneously.

Required Skills & Qualifications

• Proficiency in MS Office applications (Word, Excel, PowerPoint, Outlook).
• Familiarity with Lotus Notes is preferred.
• Strong organisational and time-management skills.
• Excellent communication skills, both written and verbal.
• Ability to follow established procedures and work under supervision.
• Experience in providing administrative support within a professional environment.
• Ability to multi-task and prioritise effectively in a fast-paced setting.
• Attention to detail and accuracy in all tasks undertaken.