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Aftersales Manager


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Reference 143770
Sector Automotive | Motoring Jobs
Salary £40000 - £60000 per annum
Town/City Eastbourne
Locations East Sussex, South East, UK
Job Type Permanent
Date Posted 12th Nov

Shortlist Apply Now

Job Description


Join Our Client’s Successful Dealership as an Aftersales Manager

Are you an experienced automotive professional seeking your next career move? Our client, a reputable franchise automotive group in Eastbourne, is looking to appoint a motivated and skilled Aftersales Manager to lead their busy service department. This is an exciting opportunity for a talented Aftersales Manager to make a significant impact within a well-established dealership.

Benefits:

- Competitive basic salary of £40,000, with an OTE of over £60,000
- Supportive management team and ongoing training on systems and processes
- Holidays: 25 days plus bank holidays
- Company vehicle with fuel allowance
- Death in service benefit and company pension scheme
- Opportunities for progression within a large, successful dealership group
- Work Monday to Friday, 08:00 – 17:30

Duties:

- Lead and manage the entire Aftersales team, including parts, service, and workshop staff
- Oversee recruitment, staff development, and performance management initiatives
- Set and exceed key performance indicators, ensuring compliance with brand standards
- Maximise workshop productivity and overall efficiency
- Develop departmental plans and budgets aligned with company goals
- Maintain financial controls and monitor operational performance through KPI reports
- Ensure warranty procedures are correctly followed and recoveries maximised
- Handle customer queries and complaints promptly, maintaining excellent service standards

Specification:

- Genuine passion for delivering outstanding customer service
- Strong technical understanding of automotive aftersales processes
- Proven success in managing a dealership’s Aftersales department or similar environment
- Leadership skills capable of motivating and inspiring a team to exceed targets
- Experience in budget development and financial monitoring
- Excellent organisation and communication skills
- Full driving licence and ability to travel as required
- Resides within or can easily commute to Eastbourne
- Automotive sector experience, preferably in a main dealer environment
- Self-motivated, proactive, and results-driven mindset

If you are ready to take your career as an Aftersales Manager to the next level and become part of a thriving dealership in Eastbourne, we want to hear from you. Apply now or contact Martin Bane for a confidential discussion about this exciting opportunity.

At Perfect Placement, we specialise in Motor Trade jobs across the UK and are committed to helping skilled professionals like you find the perfect role. Reach out today to start your next chapter as an Aftersales Manager.
 

Recruiter Details


Recruiter: Perfect Placement UK Ltd
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