Application Support Analyst (Contract)
| Reference | JH-86 | |||
| Sector | IT | Telecoms Jobs | |||
| Salary | £400 per day | |||
| Town/City | Warwickshire | |||
| Locations | UK, Warwickshire, West Midlands | |||
| Job Type | Contract / Interim | |||
| Date Posted | 17th Apr | |||
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Job Description |
| Network IT is currently looking for an experienced Application Support Analyst to join a busy support function (team of 8) and support in working through a ticket backlog, in an environment where a number of the systems are heavily customised and specific to the client’s sector.  This role suits a proactive contractor who can take ownership of tickets and work independently across a range of heavily customised systems, utilising documentation and colleague support when needed, along with escalating to and collaborating with the development team.  Although a lot of our client’s systems are heavily customised, they do have some non-negotiables that you will need to have to hit the ground running: SharePoint, basic SQL knowledge, PowerShell scripting, Azure / AD, and Power Platform or Dynamics 365 CRM support are all essential.  The client usually go onsite on a Wednesday, so it would be ideal for you to work to this pattern in support of upskilling on the technology estate.  Key Details: - Role: Application Support Analyst (2x vacancies) - Rate: £400 per day - Duration: 6 Months - Status: Inside IR35 - Location: 1 day per week in Warwickshire - Start date: Early May  Key Skills & Experience: - Strong experience in application support within complex environments, working with customised systems and documentation - Microsoft stack (MS Products such as Exchange, PowerShell scripting, Azure, Active Directory) - SharePoint support and admin - Power Platform / Dynamics CRM support - Basic SQL knowledge - Excellent communication and problem-solving skills - Troubleshoot issues using documentation and technical knowledge - Strong ticketing discipline to be able to update users and manage the ticketing system (Hornbill) |
Recruiter Details |
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