Business Support Administrator

Location: Birchwood Park, Warrington
Salary: £26,000 (rising to £28,000 after 12 months)

Hours: Monday-Thursday 08:30-17:00 | Friday 08:30-16:30
Contract: Permanent
Hybrid: 1 day working from home per week after training (approx. 3 months)

About the role

We are looking for a Business Support Administrator to join a friendly, fast-paced B2B team. This is a great opportunity for someone who enjoys keeping things organised, working with customers, and being part of a supportive environment.

You will play a key role in the order-to-cash process, combining administration with customer interaction so that no two days are the same.

What you will be doing

• Creating and processing sales orders
• Booking orders onto internal systems
• Producing invoices and resolving queries
• Communicating with customers via phone and email
• Providing clear and timely customer updates
• Liaising with internal teams including Transport, Operations, and Finance
• Using CRM systems, transport systems, Teams, and basic Excel
• Managing multiple tasks and working to deadlines

No sales or targets involved.

What we are looking for

• Previous admin experience in a busy environment
• Strong communication and customer service skills
• High attention to detail
• Confidence using multiple systems
• Good organisation and ability to prioritise

What is in it for you?

• Quarterly bonus scheme
• Hybrid working (1 day from home)
• Dress down Fridays
• Cycle to Work scheme
• Benefits hub with discounts
• Free bus service from Birchwood train station
• Modern Birchwood Park location with gym and amenities

Interested? Click apply to find out more!

If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.