Catering Operations Manager

Operations Manager - University Catering

Location: Worcester

Salary: Up to £40,000 per annum 

Hours:  Monday to Friday

Looking for your next step?

Join a thriving catering team as the new Operations Manager and play a key role in shaping the future of campus hospitality.

If you're passionate about delivering excellence, driving growth, and enhancing the student experience - this opportunity is for you.

About the Role

We're proud to partner with a leading university in Worcester seeking an ambitious and driven Operations Manager to support the continued growth and success of their catering department.

In this pivotal role, you'll lead a dynamic team to deliver outstanding daily service across four vibrant campuses, while also managing an exciting hospitality calendar - from formal dinners and open days to welcome events and celebrations.

Key Responsibilities

Leadership:

• Inspire and develop your team to deliver exceptional service for students, staff, and visitors.

• Foster a culture of collaboration, innovation, and pride.

Commercial Excellence:

• Drive financial performance and identify opportunities for growth and efficiency.

• Ensure the catering and hospitality operations meet both commercial and quality objectives.

Innovation & Engagement:

• Partner with senior leaders to deliver creative initiatives - from themed pop-ups to interactive engagement events.

• Strengthen student engagement through feedback forums and committees, ensuring the offer evolves with their needs.

People Development:

• Recruit, train, and nurture talent within your team.

• Promote a culture of continuous improvement and professional development.

Operational Excellence:

• Maintain the highest standards of food quality, compliance, health & safety, and service delivery.

• Ensure a seamless and positive experience across all catering outlets.

Why Apply?

This is a fantastic opportunity to make a tangible impact within a respected institution, combining leadership, strategy, and creativity. You'll be joining a supportive environment where your ideas ar