CRM Manager
| Reference | 271101752 | |||
| Sector | Marketing & PR Jobs | |||
| Salary | £65000 - £70000 per annum | |||
| Town/City | London | |||
| Locations | London, South East, UK | |||
| Job Type | Permanent | |||
| Date Posted | 3rd Oct | |||
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Job Description |
| CRM Manager – 6-Month Contract (with potential to go permanent) London (Hybrid: 3 days office / 2 days home) Salary: £60,000 – £70,000 About the Company I am working with a fast-growing and innovative corporate services provider that supports businesses across the UK and internationally. They deliver a wide range of professional services that help organisations launch, grow, and succeed. With consistent year-on-year growth and a strong leadership team, this is an excellent opportunity to join a forward-thinking business that is continuing to expand. The Role The company is seeking a CRM Manager to join on an initial 6-month contract, with the strong potential to move into a permanent role. This is a hybrid role (3 days in the London office, 2 days from home). The successful candidate will be responsible for developing and delivering CRM campaigns end-to-end, ensuring strong customer engagement, retention, and measurable growth. You’ll collaborate with senior marketing leaders and cross-functional teams to drive impactful campaigns that make a real difference. Key Responsibilities - Manage and execute CRM campaigns across the full customer lifecycle - Build automated workflows, triggered journeys, and segmented campaigns - Write and edit engaging email copy that aligns with brand messaging - Run A/B and multivariate testing, analysing results to optimise performance - Monitor deliverability, list health, and compliance with GDPR and best practices - Produce campaign performance reports and dashboards, turning insights into action - Collaborate with content, design, and wider marketing teams to ensure smooth execution What We’re Looking For - 3+ years’ experience in CRM/email marketing within a B2B, SaaS, or services environment - Strong knowledge of CRM/marketing automation platforms (Customer.io preferred, but Braze, Iterable, HubSpot, Klaviyo etc. also valuable) - Proven track record in building automated customer journeys and advanced segmentation - Skilled in A/B testing, analytics, and campaign reporting - Solid understanding of GDPR and data privacy compliance - Excellent communication skills with a keen eye for detail - A proactive, organised, and collaborative approach Benefits & Package - Salary: £60,000 – £70,000 - Hybrid working (3 days in London office, 2 days from home) - 25 days holiday plus bank holidays - Enhanced maternity and paternity leave - Free weekly lunches and fresh fruit - Dog-friendly office and cycle-to-work scheme - Volunteering days and additional staff perks How to Apply This is a fantastic opportunity for a CRM professional to join a growing and ambitious organisation where you can make a real impact.  If you would like to be considered, please get in touch with me to discuss further.  |
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