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Customer Service Administrator


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Reference CBCSA
Sector Administration | Secretarial Jobs
Salary Up to £9.61 per hour
Town/City Northampton
Locations East Midlands, Northamptonshire, UK
Job Type Temporary
Date Posted 16th Oct

Shortlist Apply Now

Job Description


  • Customer Service Administrator
  • 9am - 5.30pm
  • £9.61
  • Northampton

We are currently recruiting for a customer service administrators to join a locally based Northampton client.

This is a role vital to their organisation informing their customers of any delays in deliveries and dealing with queries and on occasion complaints. Alongside processing new orders.

Duties

  • Processing online service request forms
  • Data collection and entry
  • Liaising with customers ensuring that they have all the required information to process the order
  • Responding to customer emails and queries
  • Dealing with any customer frustrations or complaints

The candidate

  • Exceptional customer service - both written and verbal
  • Confident in composing emails and responses to customers via email
  • Excellent communication and inter-personnel skills
  • Time management with the ability to prioritise in a fast paced environment

This is a temporary assignment there for the selected individual needs to be available for an immediate start.

 

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