Customer Service Advisor
| Reference | 798056487 | |||
| Sector | Customer Service | Call Centre Jobs | |||
| Salary | £12.21 per hour | |||
| Town/City | City of Edinburgh | |||
| Locations | Midlothian, Scotland, UK | |||
| Job Type | Contract / Interim | |||
| Date Posted | 25th Jul | |||
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Job Description |
| Customer Service Advisor Based: Lasswade, Edinburgh, EH18- fully office based Start date: ASAP Duration: 6 month FTC £12.21 per hour 36.25 hours per week | Includes every 2nd Saturday with a day off during the week Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, we’ve got the perfect role for you! We’re delighted to be recruiting on behalf of a respected third-party client for a Temporary Customer Service Executive. This is an exciting opportunity to join a dynamic and customer-focused team where your initiative, enthusiasm, and communication skills will be highly valued. ?? What You’ll Be Doing: - Engaging with customers to understand their needs and provide tailored solutions - Delivering best-in-class service through warm, effective, and efficient interactions - Thinking on your feet to resolve customer issues quickly and professionally - Identifying opportunities for continuous improvement in processes and service delivery - Meeting and exceeding internal service level KPIs - Collaborating with team members and supporting store teams as needed ?? Systems & Skills: - Confident using Word, Excel, PowerPoint, and internal systems - Comfortable navigating multiple platforms and maintaining accurate customer records ?? About You: - A true team player who works well with others - Customer-obsessed with a calm, solution-focused attitude - Able to stay focused under pressure - Excellent written and verbal communication skills - Passionate about creating positive customer journeys This role is ideal for someone who loves helping pe |
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