Customer Service Operative
| Reference | 176CSACharlton | |||
| Sector | Customer Service | Call Centre Jobs | |||
| Salary | £26265 per annum, Benefits: plus benefits | |||
| Town/City | Greater London | |||
| Locations | London, South East, UK | |||
| Job Type | Contract / Interim | |||
| Date Posted | 23rd May | |||
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Job Description |
| Customer Service Advisor – Charlton Salary: £26,265 per annum + £500 bonus every 6 months (based on store performance) Full-Time | Permanent Location: Charlton, Greater London Sector: Customer Service & Call Centre ------------------------- Join the UK’s No.1 for Self Storage – Where Service Meets Solutions Are you a natural people person with a knack for sales and a passion for helping others? Our client, the UK’s leading provider of secure, flexible storage solutions, is on the lookout for a dedicated Customer Service Advisor to join their friendly team in Charlton. With locations across London, this well-established company not only offers a variety of unit sizes and packaging supplies, but also additional business services including office space and mail handling. It’s a one-stop shop for customers — and your role will be key to ensuring their journey is smooth, supportive, and successful. As an added perk, you’ll be eligible for a £500 bonus every 6 months, based on store performance — a great reward for your hard work and contribution. ------------------------- What You\'ll Be Doing As a Customer Sales Advisor, you’ll be the welcoming face of the business, focused on delivering top-notch service while driving sales performance. Here's what you can expect: - Hitting Sales Goals – Play your part in achieving store sales targets through upselling and smart customer engagement. - Customer Connections – Identify customer needs and tailor solutions that meet them. - Maintaining Standards – Keep the store looking sharp and compliant with health and safety practices. - Handling Enquiries – Answer queries with confidence and enthusiasm, showcasing the full suite of services. - Owning the Detail – Stay on top of daily admin, store tasks, and procedures to keep things running smoothly. - Going Solo – Confidently manage the store solo when needed, taking on key holder responsibilities. - Teamwork & Independence – Work seamlessly with colleagues or fly solo — you’re great at both. ------------------------- What You’ll Bring To thrive in this role, you’ll need: - Solid communication skills – written, verbal, and numerical. - A customer-first mindset with excellent listening skills. - Great attention to detail and strong self-motivation. - The flexibility to work as part of a team or independently. - The confidence to advise customers and champion products after your training. ------------------------- A Day in the Life - Delivering excellent service to every customer who walks through the door or calls. - Reaching — and exceeding — sales targets on a weekly, monthly, and annual basis. - Taking responsibility as a key holder when lone working. - Carrying out store walks and unit checks to ensure a safe and secure environment. - Supporting store operations — including occasional forklift use, where trained. - Helping to minimise customer debt through proactive account management. - Pitching in with general duties to keep the store at its best. ------------------------- Ready to Step Into Something Bigger? This is more than just a job — it’s a chance to grow with a respected brand, learn valuable skills, and be part of a supportive, energetic team. And with a £500 performance bonus available every 6 months, your efforts won’t go unnoticed. Apply today - interview to take place ASAP with a view to a start soon thereafter |
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