Facilities Operator

Location : Leeds

Type: Perm - Full time

Hours 40 hours

This role operates on a fixed shift pattern, typically:

• Monday to Thursday: 2:00pm - 10:00pm
• Friday: 11:00am - 6:30pm 1 Saturday in every 6

Job Summary

We are seeking a proactive and reliable Facilities Operator to join our established facilities team. This role is responsible for delivering planned and reactive maintenance, supporting statutory compliance requirements, and helping to ensure that our buildings and grounds remain safe, secure, fully operational, and welcoming for staff, students, visitors and other stakeholders.
The successful candidate will undertake a wide range of building maintenance and facilities duties across multiple city-centre sites and will be responsible for key-holding, security, and out-of-hours emergency response duties.

Key Responsibilities

• Carry out planned and reactive maintenance across buildings and grounds.
• Supervise hard and soft services contractors and assist with minor projects.
• Undertake general building repairs, including fire safety remedial works such as adjusting or replacing door closers, fire stopping and intumescent strips.
• Test emergency lighting systems.
• Replace filters within air handling units.
• Undertake Portable Appliance Testing (PAT).
• Record utility meter readings.
• Conduct plant room inspections and routine checks.
• Assist with water treatment arrangements for building assets.
• Monitor and carry out Building Management System (BMS) checks.
• Undertake internal and external painting and decorating.
• Clear gullies, gutters and roof drainage channels.
• Repair or replace faulty drainage systems where required.
• Replace lamps, tubes and fuses.
• Carry out regular flushing of infrequently used water systems.
• Liaise with building users to minimise disruption and provide updates on maintenance activities.
• Develop familiarity with building systems and fixed assets to provide an effective first-line response to issues.
• Work closely with facilities administration and helpdesk teams.

Facilities Support

• Maintain accurate records of completed work and identify areas requiring repair or improvement.
• Monitor and supervise external contractors.
• Assist with construction, refurbishment and renovation projects.
• Install shelving, furniture and temporary partitions as required.
• Set up rooms for meetings, events and activities.
• Prepare buildings for open days, enrolment periods, events and external users.
• Use facilities management software to manage helpdesk requests and process incoming deliveries and post.
• Assist with stock control and ordering of maintenance materials and equipment.
• Develop knowledge of fixed plant equipment, including boilers, lifts and compressors, and assist with servicing and repairs.
• Provide support and cover for reception, cleaning and postal services where required.
• Drive company vehicles to transport equipment, furniture and materials between sites and suppliers.

Security and Compliance

• Act as a first line of site security, helping to maintain a safe and secure environment.
• Test and monitor systems such as fire alarms, emergency lighting and intruder alarms.
• Liaise with specialist service providers regarding maintenance and faults.
• Participate in an emergency call-out rota, responding to security incidents and building emergencies outside normal operating hours.
• Act as a key holder and undertake opening and closing procedures on a rota basis.
• Support health and safety compliance across all sites.
• Liaise with emergency services where required.
• Act as a Fire Warden and First Aider (training can be provided where necessary).
• Monitor cleaning standards and assist with maintaining a clean environment both inside and outside buildings.

Person Specification

Essential Qualifications

• First Aid qualification or willingness to obtain one.
• Relevant City & Guilds, NVQ or equivalent vocational qualification.
• GCSE (or equivalent) in English and Mathematics at Grade C/4 or above.
• Recognised training in multi-skilled building maintenance.

Essential Skills and Knowledge

• Full UK driving licence.
• Strong understanding of health and safety procedures.
• Basic IT and computer skills.
• Ability to follow instructions accurately.
• Good customer service and communication skills.
• Ability to work to a high standard independently and as part of a team.

Essential Experience

Experience in a building maintenance, facilities support or related trade environment.

• Experience undertaking general maintenance tasks across electrical, mechanical or building disciplines.

Desirable Qualifications and Experience

• Trade background.
• Experience supervising cleaning staff or contractors.
• Portable Appliance Testing (PAT) qualification or experience.
• Knowledge of building regulations.
• Scaffold, ladder or mobile elevated work platform (MEWP) certification.
• Access to personal transport for emergency call-outs.

Personal Attributes

• Reliable and consistent approach to work.
• Professional, proactive and flexible attitude.
• Strong written and verbal communication skills.
• Ability to manage competing priorities effectively.
• Commitment to delivering excellent service standards.

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