Job Title: Framework Administrator Reports to: Team Manager
Purpose:
Aligned to sales leads, this role is primarily to support the sales leads to enable them to secure business through existing government frameworks. This role will be the single point of contact for inbound/outbound calls and inbox management along with managing the framework MI reporting and internal SharePoints. This role also provides direct support to internal bid managers along with bid coordination for customer opportunities and tenders.
Key Responsibilities:
- Full ownership of the framework inbox, monitoring it periodically throughout the day
- Filing relevant emails into the corresponding folders Ensuring that all passwords are updated on a monthly basis.
- Monitor all portals and associated emails for potential sales opportunities
- Support for Bid Managers to ensure Proposal Content meets client requirements
- Provide information & inputs into Framework related SharePoint and Intranet
- Co-ordinate corporate governance requirements and ensure governance objectives are correctly carried out
- Work with the relevant sales channels (Public Sector Print, PC, supplies etc.) to ensure that their opportunity search keywords are accurate
- Distributing all sales opportunities received in the bid team inbox from the various portals, along with all information available
- Follow up all distributed leads, both 24 and 48 hours after sending through the lead to the relevant sales channel Monitor and record all leads that have come through, using the lead tracker spreadsheet to capture the information
- Working with the Head of Bids and Bid Managers to maintain the accuracy of the tender pipeline workbook
- Support the Bid Manager in working with the relevant sales channel to ensure all missing information is completed in a timely manner
- Compilation and distribution of the weekly report, ensuring that the information is accurate and format / layout of the report is easy to digest
- Provide support to the team when needing meeting rooms and setting up meetings Record any actions from the weekly Bid Team meeting, agreeing the timescales for completion with the Head of Bids
- Distribute the minutes from the weekly Bid Team meeting Complete all standard company questions e.g. turnover, contact details, structure etc. on PQQs / ITTs / RFPs
- Where required support the sales channels in completing standard questionnaires required to get onto organization's supply chain.
Skills:
| Type | Description | | Knowledge | - Proficient Excel user
- SFDC knowledge
- SharePoint building knowledge
| | Internal / External Relationships | - Relationships with various Business Units
- Relationships with internal & external support functions (i.e. field account managers, Field account managers, Sales leads, and specialists
| | Job | - Verbal and written communication skills
- Analytical skills
- Ability to gain critical information and present it effectively
- Flexible and adaptable to changing requirements
- Attention to detail
- Ability to provide innovative ideas
- Proactive, self-motivated and self-starting
- Good Time management
- Good team working skills
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