Human Resources Assistant / Administrator - 19312BR

The HR Administrator role sits within the MyHR Shared Services team and offers a flexible working arrangement, working in the office and home, with a four-day working week and Fridays off.

Key responsibilities:

• Manage the HR inbox, acting as the first point of contact for employee and manager queries, ensuring all enquiries are handled promptly, accurately and in line with service standards
• Provide clear guidance and signpost employees and managers to relevant policies, procedures and self-service resources
• Maintain and regularly review content on the HR intranet, ensuring information is accurate, up to date and accessible
• Administer and maintain HR electronic files in accordance with data protection and retention requirements
• Accurately process employee data changes within HR systems
• Support user acceptance testing activities for new and updated HR systems

Reward and benefits administration:

• Deliver first-line support on employee benefits across the UK and EMEA regions, escalating complex queries to specialist teams where necessary
• Support the delivery of annual benefits enrolment processes
• Produce and maintain reporting for EMEA reward and benefits providers
• Administer benefits set-up for new joiners
• Support employees with processes such as critical illness claims and Well-being initiatives
• Assist with the coordination of programmes including the Destination Well-being platform and annual flu vaccination campaigns.

• Strong administrative and organisational skills
• Excellent communication and customer service orientation
• High level of accuracy and attention to detail
• Ability to handle confidential information with discretion
• Experience working with HR systems and databases
• Ability to manage multiple priorities in a fast-paced environment

• Proven experience within an HR or shared services environment
• Sound understanding of HR policies, processes and best practice
• Working knowledge of GDPR
• Proficiency in Microsoft Office applications, including Excel, Word and PowerPoint
• Proactive, forward thinker
• Hands on - streamline processes
• A collaborative team player with a proactive and customer-focused approach

If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.