IT Service Transition Lead
| Reference | SG-ITSERTRAN1 | |||
| Sector | IT | Telecoms Jobs | |||
| Salary | £57000 - £60700 per annum, Benefits: Good | |||
| Town/City | Manchester | |||
| Locations | Greater Manchester, North West, UK | |||
| Job Type | Permanent | |||
| Date Posted | 20th Aug | |||
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Job Description |
| IT Service Transition Lead | 24 Month Fixed Term Contract | Hybrid / Manchester (min 2 days in the office) | £57,000–£60,700 + benefits | ASAP start *You must have strong IT Tech ‘Service Transition’ experience to apply* We’re looking for an experienced Service Transition Lead to join a maturing, enterprise level IT Service Transition function within a large, complex and highly regulated organisation. This is a hands on role working across major technology programmes, ensuring new and changed services are ready, supportable and successfully transitioned into live operation. The role: - Lead Service Transition across multiple projects and programmes. - Own service acceptance, go-live readiness and handover into support. - Work closely with Project/Programme Managers, IT Operations, suppliers and senior stakeholders. - Identify and manage transition risks, issues and dependencies. - Lead Go-Live Readiness and Acceptance into Service checkpoints. - Ensure documentation, knowledge transfer and support arrangements are in place. - Help improve and mature Service Transition processes and governance. To apply you should have the following: - Strong, proven Service Transition experience – not purely BAU Service Management. - Excellent stakeholder management and communication skills. - Experience managing complex, cross-functional IT transitions. - Strong understanding of ITIL / ITSM environments. - ITIL Foundation required; Practitioner or higher desirable. - Experience of managed service implementations would be highly beneficial. - A pragmatic, collaborative approach with the confidence to challenge and improve. This is a great opportunity for a Service Transition professional who wants to make a genuine impact and help shape a maturing function. - Salary range of £57,000 - £60,700 - 24 month fixed term contract (FTC) - Hybrid working (min two days Manchester City Centre office) - 35 hour working week + other excellent benefits - Opportunity to shape and improve IT Service Transition within a collaborative Enterprise Technology team. 2 stage interview process - MS Teams & F2F in Manchester  Stuart Graham Click Recruitment Stuart.graham@clickrecruiting.co.uk |
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