IT Service Transition Manager
| Reference | SG-STM1 | |||
| Sector | IT | Telecoms Jobs | |||
| Salary | £59000 - £60700 per annum, Benefits: Excellent | |||
| Town/City | Manchester | |||
| Locations | Greater Manchester, North West, UK | |||
| Job Type | Permanent | |||
| Date Posted | 13th Jul | |||
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Job Description |
| Service Transition Lead | 24 Month Fixed Term Contract | Hybrid / Manchester (min 2 days in the office)  An experienced Service Transition Lead is required to join an Enterprise Level team and play a key role in ensuring new and changed IT services are successfully transitioned into live operation.  *You must have strong IT Tech ‘Service Transition’ experience to apply*  Successful candidate will be working across a varied portfolio of projects, partnering with delivery teams, Service Owners and stakeholders to drive service readiness, manage go-live activities and ensure services are fully supported from day one.  The Role: - Lead end-to-end service transition activities across multiple Enterprise level projects. - Assess service readiness and manage Service Acceptance. - Chair Go-Live Readiness meetings and coordinate successful handovers. - Work closely with Project Managers, Service Owners and operational teams. - Identify and manage transition risks, issues and dependencies. - Drive continuous improvement across Service Transition processes.  To apply you should have the following skills and experience: - Solid experience in IT Service Transition, NOT just BAU IT Service Management or IT Project Delivery. - Strong knowledge of ITIL (be certified) and ITSM best practice. - Excellent stakeholder management and communication skills. - Experience managing complex transitions across multiple teams. - PRINCE2, Agile or experience within a large or regulated organisation.  With the role comes: - Salary range of £59,000 - £60,700 - 24 month fixed term contract (FTC) - Hybrid working (min two days in our Manchester office) - 35 hour working week + other excellent benefits - Opportunity to shape and improve IT Service Transition within a collaborative Enterprise Technology team.  2 stage interview process - MS Teams & F2F in Manchester  Stuart Graham Click Recruitment Stuart.graham@clickrecruiting.co.uk |
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