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We are recruiting for a Windows/2nd Line Analyst on contract to work for a leading Pharmacutical organisation based in Nottingham.
 • Experience with Windows 11 operating system is a necessity and preferably includes previous rollout support in a retail environment • Customer facing capability to deal with Windows 11 front of house activities • Technical background to help understand post upgrade faults and fix them first time, operating system expertise is preferable • Knowledge of Intune and Autopilot is key to be able to provide concise feedback to technical leads on any common trends / faults / risks observed • Team player mentality is vital so that all 3 resources can work together to resolve issues collectively • Process driven colleagues to ensure upgrades and fixes are completed in line with guidance / policies provided by Boots • Familiarity with HP and Microsoft hardware would be beneficial but not a necessity • Wider understanding of application, network and infrastructure spaces would be beneficial but not a necessity
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