Lead Service Designer-SC Cleared-Secure Platforms

Lead Service Designer-SC Cleared-Secure Platforms

Lead Service Designer, ideally with current SC Security or DV Security Clearance with experience of designing secure or air gaped platforms within government to work for our cure government.
The Lead Service Designer will be tasked with providing management of the service design function, guiding teams and stakeholders to deliver secure, scalable, and supportable services that meet user and business needs.

Lead Service Designer-SC Cleared-Secure Platforms- Essential Experience
• Experience leading and line managing service designers, providing direction to build capability and excellence across functions.
• Experience of designing secure or air-gapped platforms within the government sector.
• Knowledge of NCSC, GDS, and government security frameworks (Secure by Design, Cloud Security Principles, Government Functional Standards, and the Technology Code of Practice.
• Knowledge of service design principles, IT service management frameworks (ITIL), and end-to-end service lifecycle management.
• Knowledge of enterprise and technical architecture concepts, ensuring service designs align with strategic and operational objectives.
• Ability to lead co-design workshops and apply human-centred design methods to solve strategic problems.
• Awareness of accessibility, inclusion, and usability standards within digital and operational service design.
• Experience of leading service design, delivery, and governance of large-scale IT or digital services.
• Experience producing and maintaining service blueprints, operating models, SLAs, and OLAs that enable effective service delivery.
• Experience of developing service design options and advised on time, cost, quality, and trade-offs.
• Experience in designing business continuity, disaster recovery, and resilience solutions.
• ITIL certified, BCS Certificate in Service Design, ISO/IEC 20000 Practitioner (Service Management Standard), Service Integration & Management (SIAM), Lean Six Sigma, TOGAF, AgilePM, or equivalent experience.
• Current SC Security Clearance or DV Security Clearance or eligibility.

Lead Service Designer-SC Cleared-Secure Platforms- Desirable Experience
• Membership of a recognised professional body (BCS or IET)
• Experience of designing for government security classification OFFICIAL and above.
• Knowledge of AI technologies to enable operational efficiency and data-driven decisions.

6 month contract-£562.20 per day inside IR35
Hybrid working with 3 days on site per week in Milton Keynes

InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.