Office Host

Office Host

Join our growing Front of House team. As an Office Host, you will be the face of the business - delivering a seamless, premium in-office experience to clients and colleagues alike. Representing our brand and values with every interaction, you will embody a standard of excellence in service, professionalism and discretion. This role is integral in setting the tone of the office environment, creating a refined, welcoming atmosphere that reflects our commitment to quality, relationships and professionalism. You will play a pivotal role in upholding the culture and standards, ensuring every guest experience is delivered with warmth, care and attention to detail - reinforcing our vision to be the leading full service professional services business in the UK regions.

Key responsibilities:

- Client hosting & guest experience - serving as the first point of contact for all guests - delivering a concierge level, seamless service from arrival to departure, including greeting at the door, coat check, refreshments and providing attentive care throughout their visit.

- Front of House excellence - maintaining an immaculate, welcoming reception space and client suite ensuring a premium, well curated environment always.

- Event & hospitality delivery - collaboration with the Hospitality & Events team to support internal events, lunches and client meetings delivering food and beverage service with prevision, discretion ad adherence to hygiene best practice.

- Meeting room management - overseeing the setup, replenishment and readiness of all client-facing meeting rooms, anticipating requirement for longer sessions and managing turnaround with efficiency.

- Premium office standards - ensuring that all shared spaces -refreshment points, Lounges, print hubs - are consistently well-stocked, hygienic and presented to the highest standard maintaining a clear desk policy to ensure a premium environment.

- Supporting new colleagues -with professionalism, support and warmth - providing office orientation, setting up workstations, performing simple IT configurations and general support.

- Workplace co-ordination - updating seating plans as required and facilitating desk moves with minimal disruption.

- Daily equipment audits - conducting routine checks of AV equipment, catering appliances and offices systems, reporting issues in line with operational protocols.

- Operational administration - managing post distribution, co-ordination of couriers through the central Helpdesk team, management of confidential waste notices and auditing stationery levels.

What you will bring to the role

You will be passionate about active management of a busy office. This is a physically active role ideal for those who enjoy being on their feet and on th