Office Host

Office Host - corporate setting - Stoke on Trent - Daytime hours

• Good salary and benefits
• Mon - Fri 8.30 am - 6pm
• No weekends
• 42.5 hour contract
• Not a desk job, you will be active throughout the shift
• Great company
• Chance for progression and development
• You must be professional and have great attention to detail

Join our growing Front of House team. As an Office Host, you will be the face of the business - delivering a seamless, premium in-office experience to clients and colleagues alike. Representing our brand and values with every interaction, you will embody a standard of excellence in service, professionalism and discretion. This role is integral in setting the tone of the office environment, creating a refined, welcoming atmosphere that reflects our commitment to quality, relationships and professionalism. You will play a pivotal role in upholding the culture and standards, ensuring every guest experience is delivered with warmth, care and attention to detail - reinforcing our vision to be the leading full service professional services business in the UK regions.

Key responsibilities:

- Client hosting & guest experience - serving as the first point of contact for all guests - delivering a concierge level, seamless service from arrival to departure, including greeting at the door, coat check, refreshments and providing attentive care throughout their visit.

- Front of House excellence - maintaining an immaculate, welcoming reception space and client suite ensuring a premium, well curated environment always.

- Event & hospitality delivery - collaboration with the Hospitality & Events team to support internal events, lunches and client meetings delivering food and beverage service with prevision, discretion ad adherence to hygiene best practice.

- Meeting room management - overseeing the setup, replenishment and readiness of all client-facing meeting rooms, anticipating requirement for longer sessions and managing turnaround with efficiency.

- Premium office standards - ensuring that all shared spaces -refreshment points, Lounges, print hubs - are consistently well-stocked, hygienic and presented to the highest standard maintaining a clear desk policy to ensure a premium environment.

- Supporting new colleagues -with professionalism, support and warmth - providing office orientation, setting up workstations, performing simple IT configurations and general support.

- Workplace co-ordination - updating seating plans as required and facilitating desk moves with minimal disruption.

- Daily equipment audits - conducting routine checks of AV equipment, catering appliances and offices systems, reporting issues in line with oper