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Office Manager


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Reference 106416
Sector Administration | Secretarial Jobs
Salary £30000 - £35000 per annum
Town/City Central London
Locations London, South East, UK
Job Type Permanent
Date Posted 4th Jun

Shortlist Apply Now

Job Description


Office Manager
Permanent
Central London
£30,000 - £35,000

This Engineering consultancy based in Centyral London are urgently seeking an experienced office manager to join their team. The role will be reporting into the Divisional director. 

The role is to provide full logistical support to the London office in order to enable the Company Directors, Associates and Design Engineers to focus on fee-earning activities to maximise revenue and exceed Client expectations.

Main Duties of teh role are as follows:
To support the Business Support Manager in increasing revenues through efficiency and excellent Customer Service to Clients
• Adhere to all company systems, procedures and work instructions
• Undertake PA duties for the Director and Divisional Director, and assist them in improving company efficiency
• Management and coordination of surveys around the UK, including liaising with clients to arrange site visit access dates, accommodation (where required), , and resourcing delivery across the offices
• Management of the office WIP report to ensure regular invoicing for all projects within agreed terms and conditions to fulfil monthly billing targets
• Organise and attend weekly resource meetings with London team and coordination of the existing workload in line with client expectations
• Organise and attend weekly resource meetings with all other offices to request assistance from other offices when need.
• Maintenance of all company templates, contacts and marketing materials within the London office
• Monitoring and maintenance of security; fire and H&S, IT systems and general buildings
• Set up of projects, preparation, submission of quotations, reports and all job administration as required by the engineers/technicians, associates and Directors
• Ensure written acceptances are received from clients, and all project paperwork and correspondence conform to the company's Information Management System
• Assist with staff Inductions relating to logistical duties, procedures, H&S and QA as required
• Oversee Marketing duties associated with client/business development within the London Office

Main responsibilities:
• To ensure the smooth running of logistical activities within the office environment
• To communicate efficiently and effectively with all offices and clients in a diligent manner
• Provide support to the Quality Manager to ensure non-conformances are identified and corrected in line with the company's processes and procedures
• Management and implementation of petty cash, purchase orders, office supplies, office reporting and customer service
• Implementation of all Human Resource processes and procedures within the office
• Management and implementation of CPD and Business Development events within the Office
• Implementation of the Quality, Health & Safety and Environmental aspects within the Information Management System
• Ensure all facilities management is adhered to and maintained
• Ensure all operational changes within the IMS manual are implemented
• Ensure all quality accreditations are displayed as per the agreed terms of the accreditation’s
• Management of all incoming communications and delegation of actions when appropriate
• Provide excellent customer service, including appointment liaison

The role is urgent and interviews are taking place in the next week so to be considered for this role apply now for an immediate call back if you are available for interview in that timescale.
 

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