Parts and Service Manager
| Reference | V52103362 | |||
| Sector | Engineering / Manufacturing Jobs | |||
| Salary | £50000 per annum | |||
| Town/City | Warwickshire | |||
| Locations | UK, Warwickshire, West Midlands | |||
| Job Type | Permanent | |||
| Date Posted | 15th Apr | |||
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Job Description |
| We have partnered with a UK wide Construction/Plant Equipment dealership who are looking for a Parts & Service Manager to join their business in Warwickshire. You will be a key component for the business overseeing the Engineering team, offering great Customer Service and having a strong Commercial Acumen. The business work with some of the big names in the UK market.  Role: Parts & Service Manager Salary: up to £50,000 per annum + benefits Location: Warwickshire (commutable from Evesham, Leamington Spa, Stratford Upon Avon, Redditch, Studley, Pershore, Warwick, Alcester) Requirements of the Parts & Service Manager:- - Oversee the daily operations of the service and parts department, co-ordinating service engineers, supervising a team. - Manage, mentor, and develop service and parts staff, ensuring they are trained to meet company standards and customer expectations. - Ensure exceptional customer service is delivered, addressing customer inquiries, complaints, and service requests effectively. - Build and maintain strong relationships with customers, suppliers, and stakeholders. - Develop and implement effective strategies to achieve service and parts sales targets & Creating revenue streams. - Monitor and manage inventory levels of parts, ensuring optimal stock levels are maintained, minimizing excess and shortages. - Prepare and manage the departmental budget to ensure cost-effective operations and profitability. - Ensure that all service and parts operations comply with company policies, legal regulations, and health and safety standards. - Promote a culture of safety within the department, conducting regular inspections and training sessions. - Prepare regular reports on service and parts performance, including sales results, customer feedback, and operational efficiency. - Contribute to long-term strategic planning for the service and parts department, aligning departmental goals with overall company objectives. Key Requirements for the Services and Parts Manager will be:- - Experience in managing parts and service operations - Technical knowledge of construction equipment (Excavators, dumpers, telehandlers etc) preferred - Strong customer service & relationship building skills - Strong commercial acumen - Proven track record of supervising & mentoring a team of service technicians - Proficiency in inventory management and order processing This is a great opportunity for a good Service and Parts Manager to join a well established business in a strong position. There is a good salary, great benefits & the chance to be a massive part of a great business with good standing in the market.  Apply on-line or call Sandeep Dhillon for a confidential discussion sandeep.dhillon@elitecn.co.uk Elite Consultancy Network is a brand within the Executive Network Group. We work with a range of Manufacturers, Dealerships and Hire/Rental businesses within the Construction Equipment sectors and cover all requirements across Sales, Service and Operations . |
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