Service Coordinator – Sevenoaks - £36,000
| Reference | gtservcoordad | |||
| Sector | Engineering / Manufacturing Jobs | |||
| Salary | £28000 - £36000 per annum | |||
| Town/City | Sevenoaks | |||
| Locations | Kent, South East, UK | |||
| Job Type | Permanent | |||
| Date Posted | 27th Feb | |||
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Job Description |
| Service Coordinator – Sevenoaks - £36,000 We are currently representing a fast-growing and well-established organisation within the Facilities Management sector, who are looking to appoint a Service Coordinator to join their Head Office. This is a full-time, office-based position supporting key national retail contracts. This is an excellent opportunity for a highly organised and analytical individual who thrives in a fast-paced environment and is looking to build a long-term career within a progressive and forward-thinking business. Salary & Package: - £28,000 - £36,000 - Full-time, office-based role - Working hours: 08:30 – 17:00 - 25 days annual leave & 8 bank holidays - Company pension - Free on-site parking The Role: - Working alongside the Strategic Projects Coordinator and reporting to the Operations Manager, you will play a key role in supporting the smooth delivery of service and maintenance contracts, primarily across two major retail clients. - You will act as the central coordination point between engineers, clients, suppliers and internal teams, ensuring all service activities are delivered efficiently, on time and to a high standard. Duties: - Coordinate and schedule engineers for daily and weekly works. - Monitor engineer performance and track job progress. - Carry out daily check-in calls with engineers to review progress and paperwork. - Book works in line with client requirements and KPIs. - Manage jobs via third-party client systems (including accepting, declining and progressing works). - Provide proactive client updates and resolve issues with a solution-focused approach. - Coordinate materials, equipment and documentation for site works. - Liaise with clients, suppliers, subcontractors and internal stakeholders. - Assist with project and service coordination including tracking updates, sign-offs and resource allocation. - Produce reports, collate information and assist with fact-finding/problem solving. - Support PPM reporting and ensure documentation is completed accurately. - Update internal trackers and systems. - Work closely with accounts for supplier and subcontractor orders.  Health & Safety Responsibilities: - Assist with the preparation of RAMS and health & safety documentation. - Ensure site-specific risk assessments are completed by engineers and subcontractors. - Support compliance with company H&S procedures. - Requirements: - Previous experience in a service coordination or similar role (building services or specialist contractor background desirable). - Strong analytical mindset with excellent attention to detail. - Good working knowledge of Microsoft Office, particularly Excel (confident using and formatting formulas). - Excellent written and verbal communication skills. - Ability to manage multiple tasks and prioritise effectively. - High level of IT literacy. - Professional and proactive approach when dealing with clients and colleagues. - Resilient, organised and able to perform well under pressure. - Eligibility to work in the UK.  This role would suit someone methodical, process-driven and inquisitive, who enjoys problem solving and working collaboratively within a busy operations environment. If you are looking to join a growing business where you can develop your career long-term, please apply today. Please Contact Georgie Thain gthain@rgb.co.uk 020 7932 2800 |
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