Sheltered Housing Manager
| Reference | 176Sheltered | |||
| Sector | Public Sector Services Jobs | |||
| Salary | £350.00 per day | |||
| Town/City | Central London | |||
| Locations | London, South East, UK | |||
| Job Type | Contract / Interim | |||
| Date Posted | 24th Nov | |||
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Job Description |
| Sheltered Housing Manager (managing 6 housing schemes) Sector: Local Authority / Public Sector Location: London (site-based working) across 6 housing schemes) Contract: 6 months Day Rate: £350/day (umbrella) Interviews to take place ASAP with a view to a start thereafter We’re seeking an experienced Sheltered Housing Manager to lead and deliver a high-quality housing management service for older and vulnerable residents across six sheltered housing schemes. This is a hands-on, site-based role focused on service excellence, resident wellbeing, and strong operational management. Key Responsibilities - Lead and motivate a team of Specialist Housing Officers, fostering a supportive, high-performing culture. - Oversee day-to-day management of sheltered schemes, ensuring buildings, communal areas, and services remain safe, clean, and well-maintained. - Drive efficient void management—repairs, turnaround, and re-letting—to minimise revenue loss and maximise resident satisfaction. - Manage rent arrears proactively and support residents in accessing financial guidance and assistance. - Coordinate social activities, encourage resident involvement, and maintain strong relationships with support providers and internal partners. - Respond effectively to emergencies and ensure robust service continuity plans are in place. - Oversee budget planning, monitor spend, and identify opportunities for improved efficiency and value for money. - Regularly report on performance, KPIs, and service outcomes, using data to inform improvements. - Ensure compliance with health and safety, safeguarding, information management, and local authority policies. Requirements - Demonstrable experience managing sheltered housing schemes - Proven experience leading housing teams and working directly with older or vulnerable residents. - Solid understanding of housing legislation, safeguarding, health and safety, and regulatory frameworks. - Confident in data-driven decision-making and performance reporting. - Excellent communicator with the ability to build strong partnerships and deliver results. - Degree-qualified or equivalent experience essential (e.g., NVQ Level 4 in Supported Housing). - Enhanced DBS required Submit your CV for immediate review. |
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