Temporary Customer Service Advisor

Temporary Receptionist / Customer Service - Veterinary Clinic

West London
£15 per hour
4 weeks initially, with potential to become ongoing
Various shifts available

Are you immediately available and looking for a fast-paced customer service role where every day is different?

We are currently recruiting for a Temporary Receptionist / Customer Service professional to join a busy veterinary clinic in West London.

This is a fantastic opportunity for someone who enjoys working with people and is confident in a busy, high-volume environment. As this is a veterinary setting, compassion, empathy and a calm, caring approach are essential. You will be speaking with pet owners who may be worried or distressed, so the ability to remain professional while providing a reassuring and understanding service is incredibly important.

The Role

• Providing a friendly, professional, and compassionate front-of-house service
• Handling a high volume of calls and customer enquiries
• Supporting clients who may be worried, upset or concerned about their pets
• Managing queries efficiently while maintaining a calm and empathetic approach
• Using internal systems to accurately record and update information
• Supporting the wider reception team to ensure the smooth running of the clinic
• Communicating confidently and professionally, both verbally and in writing

Shift Patterns

Shifts will be confirmed week by week, with flexibility required.

• Early: 8:15am - 4:45pm
• Mid: 9:30am - 6:00pm
• Late: 10:30am - 7:00pm

We're Looking For

• Previous front-of-house, reception, or customer service experience
• Excellent written and verbal communication skills
• A compassionate, empathetic, and caring approach
• Comfortable working in a busy, high-call-volume environment
• Able to remain calm, professional, and patient when dealing with challenging situations
• Strong technical and systems ability, with confidence learning new software
• Excellent attention to detail and organisational skills
• Provet experience is desirable, although strong systems ability and the ability to pick up new systems quickly will also be considered

If you're immediately available and looking for a busy customer service role where your communication skills and compassionate approach can make a real difference, please send your CV across and we will be in touch.

Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you're a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs.

At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all.

Love Success is proud to serve as an Employment Agency for this vacancy.