Training & QA Manager
| Reference | 804103124 | |||
| Sector | Customer Service | Call Centre Jobs | |||
| Salary | £50000 - £55000 per annum | |||
| Town/City | London | |||
| Locations | London, South East, UK | |||
| Job Type | Permanent | |||
| Date Posted | 13th Feb | |||
 |
||||
|
|
||||
Job Description |
| We’re seeking an experienced and inspiring Training & QA Manager to lead a small, specialist team responsible for designing and delivering high-impact learning and quality assurance programmes. Salary: 55k + Exceptional bens Location: Hybrid, office in central London 3 days PW This is an exciting opportunity for someone who is passionate about raising standards, inspiring performance, and embedding a culture of continuous improvement. As Training & QA Manager, you will: - Lead and develop a specialist team focused on training design, delivery, and quality assurance - Design and implement engaging, impactful learning programmes that drive performance - Embed robust QA frameworks to ensure consistency, compliance, and excellence - Analyse performance data to identify trends and areas for improvement - Partner with senior stakeholders to align learning strategy with business objectives - Champion a culture of continuous learning and professional development This role is based in London, with an expectation of 3 days per week in the office, collaborating closely with stakeholders and your team. We’re looking for someone who brings: - Proven experience in a Training, Learning & Development and QA leadership role - Experience managing and developing small, specialist teams - A strong track record of designing and delivering engaging training programmes - Experience building or enhancing QA frameworks and standards - Excellent stakeholder management and communication skills - A strategic mindset with a hands-on approach You’ll be someone who can inspire others, raise standards, and create meaningful impact through learning and quality. Please share your CV - matt@cactussearch.co.uk |
Recruiter Details |
|||||||||
|
|
||||||||
.jpg){kind=logo}
|
Please Wait. Loading...
