Technical Support Specialist
Reference | 232101947 | |||
Sector | IT | Telecoms Jobs | |||
Salary | £22000 - £26000 per annum | |||
Town/City | East Ayrshire | |||
Locations | Ayrshire, Scotland, UK | |||
Job Type | Permanent | |||
Date Posted | 29th Apr | |||
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Job Description |
Are you a skilled IT Technical Support Specialist looking for your next challenge? Our client is seeking a talented individual to their multi-award-winning company based in Ayrshire. - £26,000 per year - Career Progression  This role would require traveling to various sites around Ayrshire. This role is an on call rota which currently sits at 1 in 5 weekends. Your responsibilities include: -First-line support answering I.T. helpdesk calls and responding to requests via the online ticket system. -Use MDM and asset management software to catalogue company devices -Support 100+ Windows and 8+ Apple computers across eight sites providing both hardware and software support. -Perform account management for various business services. -Administrate Windows Servers for each site. -Participate in the out-of-hours on-call support rota. -Travel to sites in the event a problem cannot be resolved remotely. -Assist with the installation of new networks (termination and cable draws). -Configuration of network devices (pfSense, Unifi, TP-Link). What you’ll need. -A passion or general interest in IT and computers is essential. -At least 1 year experience in a similar role. -You will be a strong communicator and able to manage your time effectively. -Any computing-related degree or professional qualification would be highly beneficial. -A full UK Driving License.  What we’ll offer you? A great range of employee benefits. The opportunity to forge a career within a fantastic orginisation. The skills and knowledge to develop you as an IT professional. Other benefits include: - Staff discounts - Birthday Incentive - Length of Service Incentive -Career Progression -Training and development  |
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