Company Profile for Cactus Search
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Description/ProfileWe specialise in placing individuals in managerial & specialist positions in Call & Contact Centres across the UK & Internationally. We have enviable track record of success in placing contact centre management candidates across many FTSE100, FTSE250 and substantial private companies.
As true industry specialists we cover an extremely diverse range of roles and careers to include:
Management Positions:
Operations Positions:
Customer Service
Sales
Collections
Retentions
Complaints
Technical Helpdesk
Service Desk
Resource Planning - Forecasting, Real-time & MI
Dialler
Training, Coaching & Performance Management
Project Managers & Business Analysts
Process Improvement & Quality
Strategy / Change Management
Account & Business Development Managers |
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Search Results Page 1 of 2.
| Team Leader 12 Months FTC25th Feb |
| Sector: |
Customer Service | Call Centre Jobs |
| Location: |
Manchester |
| Salary: |
£36000 per annum, Benefits: +Excellent bens
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| Description: |
A fantastic opportunity for someone who has proven experience of motivating and leading a team of Customer Service Advisors to excel in their role and provide exceptional service. This would suit someone who is passionate about delivering... more |
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| Business Analyst (6month FTC)25th Feb |
| Sector: |
Customer Service | Call Centre Jobs |
| Location: |
South Yorkshire |
| Salary: |
£28000 - £30000 per annum
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| Description: |
As a Business Analyst - 6 month FTC, you will be responsible for the documentation of operational processes and technology solutions for our clients implementation. This client facing role will support multiple internal and external... more |
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| Customer Service Advisor25th Feb |
| Sector: |
Customer Service | Call Centre Jobs |
| Location: |
Hammersmith |
| Salary: |
£22000 per annum
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| Description: |
An extremely exciting opportunity has arisen for a Customer Service Advisor to join a fun and energetic team in the great location of Hammersmith. The organisation is currently experiencing a period of growth and are looking for Customer... more |
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| Team Manager24th Feb |
| Sector: |
Customer Service | Call Centre Jobs |
| Location: |
Greenock |
| Salary: |
£36000 per annum, Benefits: +Excellent bens
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| Description: |
A fantastic opportunity for someone who has proven experience of motivating and leading a team of Customer Service Advisors to excel in their role and provide exceptional service. This would suit someone who is passionate about delivering... more |
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| Solutions Architect (Contact Centre)21st Feb |
| Sector: |
Customer Service | Call Centre Jobs |
| Location: |
Cardiff |
| Salary: |
£30000 - £50000 per annum
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| Description: |
This position is responsible for developing complex solutions for new and existing external partners. The successful candidate will manage large, complex opportunities including developing a timeline, scheduling resources, and coordinating... more |
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| Head of Customer Service and Dispute Resolution21st Feb |
| Sector: |
Customer Service | Call Centre Jobs |
| Location: |
Central London |
| Salary: |
£70000 per annum, Benefits: + Bonus + Excellent Benefits Package
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| Description: |
We are seeking an extremely articulate and commercially focused Head of Customer Service & Dispute Resolution to join a growing business in Central London.
Bass salary: Upto 70k DOE + Bonus + Excellent Benefits Package
The ideal... more |
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| Customer Service Executive20th Feb |
| Sector: |
Financial Services & Insurance Jobs |
| Location: |
Newcastle-under-Lyme |
| Salary: |
£25000 per annum
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| Description: |
This is an exciting opportunity for a customer service professional to join a dynamic, award-winning, team to provide a tailored customer support to a wide range of customers.
Salary: £25,000 plus yearly bonus
Benefits: Excellent... more |
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| Recruitment Manager 20th Feb |
| Sector: |
Recruitment Careers Jobs |
| Location: |
Preston |
| Salary: |
£40000 - £50000 per annum, Benefits: + Excellent Benefits
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| Description: |
A Global Leader in the Contact Centre world are looking for an experienced Recruitment Manager who has the passion and experience for delivering exceptional leadership skills across all resourcing areas needed for the business.
Basic... more |
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| Bid & Marketing Support Manager20th Feb |
| Sector: |
Customer Service | Call Centre Jobs |
| Location: |
London |
| Salary: |
£40000 - £50000 per annum
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| Description: |
The successful candidate will have experience of managing and developing bids within the BPO / Outsourced contact centre space, and have a background in digital marketing or social media led market awareness activities. Supporting the UK... more |
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| Contact Centre Manager20th Feb |
| Sector: |
Customer Service | Call Centre Jobs |
| Location: |
Coventry |
| Salary: |
£30000 per annum
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| Description: |
I am currently recruiting for an experienced Contact Centre Team Manager ideally with a financial services background to join a rapidly growing, dynamic and forward thinking business.
Hours of work Mon - Sun (6am-11pm) On a rotational... more |
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| Customer Experience Manager20th Feb |
| Sector: |
Customer Service | Call Centre Jobs |
| Location: |
Milton Keynes |
| Salary: |
£35000 per annum, Benefits: + Excellent Benefits
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| Description: |
Do you live and breathe customer experience? Do you have a can-do attitude? Do you thrive off working within a Customer Centric culture?
An exciting opportunity has arisen for an experienced Customer Experience Manager to join a... more |
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| Contact Centre Sales Advisor19th Feb |
| Sector: |
Customer Service | Call Centre Jobs |
| Location: |
North London |
| Salary: |
£21000 per annum
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| Description: |
The role of the Contact Centre Sales & Service Advisor - This work involves a high degree of telephone communication, dealing with both incoming and outgoing calls. In addition to this aspect of the job, the job holder will also be... more |
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| Quality Analyst (Contact Centre)18th Feb |
| Sector: |
Customer Service | Call Centre Jobs |
| Location: |
Preston |
| Salary: |
£20000 - £22000 per annum
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| Description: |
An exciting opportunity has arisen for an experienced Quality Analyst to join a well known business in Preston - North West.
Quality Analyst will look to Call quality - customer experience through the Contact Centre such that the... more |
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| Resource Planning Analyst (Real Time)18th Feb |
| Sector: |
Customer Service | Call Centre Jobs |
| Location: |
Wiltshire |
| Salary: |
£25000 - £30000 per annum
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| Description: |
We’re seeking an experienced Resource Planning Analyst (Real Time) to provide a wide-range of operational support across the organisation. You will be responsible for overseeing the provision of workforce management practices and... more |
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| Sales Advisor17th Feb |
| Sector: |
Sales Jobs |
| Location: |
Bicester |
| Salary: |
£25000 per annum
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| Description: |
A fantastic opportunity to join a fast-growing business!
Due to continued success, our client are now looking to recruit EXPERIENCED, target driven French speaking Sales Advisor’s to join their well-trained Sales Team.
Fantastic... more |
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| Call Centre Analyst13th Feb |
| Sector: |
Customer Service | Call Centre Jobs |
| Location: |
Manchester |
| Salary: |
£30000 per annum, Benefits: +Excellent bens
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| Description: |
This is a fantastic opportunity for someone who has proven experience of working in a data analyst position in a call centre environment. The position will be to work with data produced through a new system, identifying trends and... more |
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| HO Resource Planning13th Feb |
| Sector: |
Customer Service | Call Centre Jobs |
| Location: |
West Midlands |
| Salary: |
£80000 per annum
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| Description: |
We’re seeking an experienced Head of Planning to join a large, multifaceted and rapidly changing organisation. This is a fantastic opportunity for a seasoned planning professional, of which has experience of planning across multi-site... more |
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| Resource Planning Manager 13th Feb |
| Sector: |
Customer Service | Call Centre Jobs |
| Location: |
Birmingham |
| Salary: |
£45000 - £55000 per annum
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| Description: |
The successful candidate will oversee the Workforce Management System and Forecasts within a multi-site and multi-skilled customer centre. You will have responsibility for multiple analysts in your team and work with stakeholders and... more |
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| Customer Service Team Manager12th Feb |
| Sector: |
Customer Service | Call Centre Jobs |
| Location: |
Swindon |
| Salary: |
£25000 - £33000 per annum
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| Description: |
We are looking to recruit an experienced Customer Service Team Manager to join large ever changing operation.
The successful candidate will support the Head of Operations to embed new initiatives and improve contact resolution on 1st... more |
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| Continuous Improvment Manager (Durban) 11th Feb |
| Sector: |
Customer Service | Call Centre Jobs |
| Location: |
Manchester |
| Salary: |
£50000 - £60000 per annum
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| Description: |
Fantastic opportunity for an experienced Continuous Improvment Manager which has potential to extend. The ideal candidate will have a background of leading multiple CI projects within the contact centre.
This role is based offshore in... more |
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| Customer Service Advisor - NO SALES!11th Feb |
| Sector: |
Customer Service | Call Centre Jobs |
| Location: |
Stoke-on-Trent |
| Salary: |
£18800 - £20600 per annum
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| Description: |
This is a unique opportunity to join a dynamic, successful organisation as they look to grow their Customer Service team. Offering a fun work environment coupled with leading technology and real opportunities to progress this is an... more |
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| Customer & Quality Assurance Manager11th Feb |
| Sector: |
Customer Service | Call Centre Jobs |
| Location: |
Milton Keynes |
| Salary: |
£40000 per annum, Benefits: + Excellent Benefits
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| Description: |
Do you live and breathe customer experience? Do you have a can-do attitude? Do you thrive off working within a Customer Centric culture?
An exciting opportunity has arisen for an experienced Customer Experience Manager to join a... more |
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| Customer Service Team Leader11th Feb |
| Sector: |
Customer Service | Call Centre Jobs |
| Location: |
Aylesbury |
| Salary: |
£28000 per annum, Benefits: +bens
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| Description: |
Fantastic opportunity for someone who is passionate about delivering exceptionally high customer service through supporting and driving a team of advisors to succeed.
The hours for this role are on a shift rota between the ours of... more |
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| Sales Team Leader11th Feb |
| Sector: |
Customer Service | Call Centre Jobs |
| Location: |
Aylesbury |
| Salary: |
£28000 per annum, Benefits: +bens
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| Description: |
If you are target driven person with proven experience of leading a successful sales team in the contact centre environment this role could be for you!
Leading a team of agents ensuring a consistently high performance and the... more |
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| Customer Relations Advisor11th Feb |
| Sector: |
Customer Service | Call Centre Jobs |
| Location: |
Telford |
| Salary: |
£19000 per annum
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| Description: |
A rapidly expanding business is looking to recruit Customer Resolutions Advisor as it continues to grow its Telford office. Working in a highly progressive business environment, you will be part of a dynamic team of Customer Relations... more |
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Search Results Page 1 of 2.
